9800XT Problems

[Jay2235]

I've never had a problem with my vid card before.. I've had the system for about a year or 2 so far.. the only problem ive had with it so far is my mobo fried after less than a week of me having the system.. that got fully replaced no problem by Dell in-home service..

I left my computer on all day yesterday, came home at night and it was still running, but the monitor light was orange and it wouldnt come back after hitting the mouse or power button..

So i restarted it, it went thru the Dell screen and then b4 it went to the XP boot screen, the screen went black and the monitor light was orange again, but the computer was still running and trying to boot..

So i restarted again, this time when it loaded it went to the XP boot screen and there was all this corruption on the screen.. little tiny boxes and weird colours.. then it stopped booting and wouldn't load XP..

So i restarted again lol, this time into safe mode, same corruption on the XP boot screen.. when it loaded XP, a million times more corruption.. lines all over the screen.. weird colours.. weird numbers and letters.. and everything seemed faded slightly..

I actually had a friend over who works for Dell - Professional Services.. and he was like woww thats not good lol.. so he is my witness if i need something replaced ;D .. but i unplugged the power and DVI cable and left it for about 10min.. plugged it all back in again and it worked fine.. worked fine this morning 2..

Is this card on its way out??? I know 80% its nothing to do with any of my mods, the only possible thing i can think of with relation to my mods is that i removed the green slot cover, and there isn't as much air flow inside the case (because of watercooling) so maybe the mobo is getting too hot?? I know the NB heatsink is really hot, that's why i'm going to add the waterblock on that 2..

[devnull]

Hrm,
I had the EXACT same problem. My computer would actually turn OFF and the front light would glow amber. Eventually I needed my nice new x800xt replaced. I would say that you should keep an eye out for your card, and back stuff up to be safe.

[Jay2235]

devnull said:

Hrm,
I had the EXACT same problem. My computer would actually turn OFF and the front light would glow amber. Eventually I needed my nice new x800xt replaced. I would say that you should keep an eye out for your card, and back stuff up to be safe.

So you had the same problem and got a x800xt replacement from Dell??

that's what I was hoping for with my 3yr warranty.. would i be able to do that now??

[devnull]

Yeah, they replaced it. However, they did try and send me an X800SE, TWICE. Finally, on the third try they gave me an actual X800XT. When I called to complain about it, they were really nice and said a bin of cards had been mislabeled. Not really a big deal, I got to use the X800SE until my XT arrived, but I realized how great the XT really is.

Also, I didn't send back the two SEs for like 4 days, and they sent a bill to be for like 600 bucks. But it was voided after I returned the cards (and they paid for shipping).

[Jay2235]

devnull said:

Yeah, they replaced it. However, they did try and send me an X800SE, TWICE. Finally, on the third try they gave me an actual X800XT. When I called to complain about it, they were really nice and said a bin of cards had been mislabeled. Not really a big deal, I got to use the X800SE until my XT arrived, but I realized how great the XT really is.

Also, I didn't send back the two SEs for like 4 days, and they sent a bill to be for like 600 bucks. But it was voided after I returned the cards (and they paid for shipping).

nice thanks for your help.. i'm going to call them tonite.. and will definatly make sure that i get the x800xt..

was my description in my post good enough??

[devnull]

Yeah,that should be enough. however, I think they will still make you go through a lot of diagnostics to make sure they aren't sending you a new card for nothing. btw -- you probably will get another 9800XT, not an X800XT.... =D They aren't gonna upgrade for free, most likely

[Jay2235]

devnull said:

Yeah,that should be enough. however, I think they will still make you go through a lot of diagnostics to make sure they aren't sending you a new card for nothing. btw -- you probably will get another 9800XT, not an X800XT.... =D They aren't gonna upgrade for free, most likely

Are 9800Xt's still around??

Haven't they stopped making 9800XT's??

[devnull]

Nope, still around. Also, Dell likely carries huge orders of refurbished cards. That may not sound too appealing but when I got my referb X800XT, it overclocked higher and benched better than the original.