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Post by ben on Mar 16, 2006 17:10:51 GMT -5
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Post by unknowngod430 on Mar 16, 2006 20:43:59 GMT -5
great move for dell, now they'll have AMD as well as water cooling and hopefully more/ better support also more "standard" parts
on the other hand i dunno what alienware was thinking
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Post by tfgulley on Mar 24, 2006 13:45:46 GMT -5
Thats true. Read it a couple of days ago. Dell is still going to use the Alienware name on those systems.
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Post by wysiwyg on Mar 26, 2006 11:57:47 GMT -5
I've seen this verified as well. I just purchased an Alienware ALX so I hope Alienware support and customer service doesn't get sent to India!
It took Dell 12 tries to get my mailing address right when I purchased my Gen 2. The problem wasn't corrected until Dell sent the call to a US rep. Dell's support people seem to just want to get you off the phone as soon as possible.
The potential degradation of support worries me more than anything else.
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Post by ben on Apr 1, 2006 19:32:59 GMT -5
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