XPS 700 Problems and Dells Resolution

[sage]

This thread is meant as a continuation thread for the DCF thread forums.us.dell.com/supportforums/board/message?board.id=xps_desk_genhdw&message.id=35029#M35029

It is here so we can post our UNCENSORED opinions, without getting legitimate posts and information deleted, without explanation.

Please post here, and if relevent copy/paste your post over onto DCF so that we have a record.

-Sage

[transdoc]

XPS Mother board exchange?? Has any one heard of this free upgrade program?

[hills420]

Here is the link regarding the exchange.

www.xpsupgradeprogramdell.com/Pages/Default.aspx

Dear Dell Customer,

As communicated on the Direct2Dell March 9th blog posting, we would like to offer XPS 700 and 710 customers a choice of upgrade paths to our next-generation of gaming motherboards.

Below we have outlined the various details to assist you through this process.

Program Qualifications

All XPS 700 and 710 purchases made through June 30th, 2007 are eligible for this program.

Program Overview

XPS 700 customers are offered the following:

* 720 Hardware Kit at no charge
* Option for on-site installation service at no charge
* Option to purchase the QX6700 quad-core processor at 25% off of the then-current price (as listed on the Dell accessories website in your region at the time of payment), plus tax, shipping, handling


XPS 710 customers are offered the following:

* Option to purchase a 720 hardware kit for $250 USD, plus tax, shipping, handling
* Option to purchase on-site installation service. Fee for service is not to exceed $150 USD, plus applicable tax

720 Hardware kit details:

* XPS 720 motherboard
* Front panel I/O assembly (Black or Red)
* All required cables and mechanical assemblies
* XPS 720 Resource CD
* XPS 720 Owner's Manual
* XPS mouse pad
* Digital Theater Sound Solution (DTS)
* Installation tech sheet

For further details of the XPS Motherboard Exchange Program communications please access the following link: direct2dell.com/one2one/archive/category/1027.aspx

Program Duration

This program offering expires on October 13, 2007. All upgrade requests must be submitted no later than midnight CST, October 13, 2007.

[tphillips63]

Upgrade exchange kits are being shipped out.
I have a 700 and a 710. I know the 710 kit shipped Friday and should be here Monday or Tuesday.

Not sure about my 700 kit.